Refund Policy

This Refund Policy explains the conditions under which refunds may be granted for purchases made through Front Row Courses & Coaching, including the websites A Nonprofit Life and A Faith Life.

By purchasing products or services from this website, you agree to this Refund Policy.

Digital Products

Most products offered through this website are digital products, including downloadable files, guides, templates, and educational materials.

Because digital products provide immediate access to the full content, all sales of digital products are generally final.

Refunds are not offered once a digital product has been accessed, downloaded, or delivered.

Limited Exceptions

Refunds may be granted in limited circumstances, including:

• duplicate purchases
• accidental multiple charges
• technical issues preventing access that cannot be resolved
• incorrect billing

If you experience difficulty accessing your purchase, please contact us, and we will make reasonable efforts to resolve the issue.

Courses and Online Training

If courses or online training programs are offered through this website, the specific refund terms will be described on the course sales page.

Unless otherwise stated, digital course purchases follow the same policy as other digital products and are generally non-refundable once access to the course materials has been granted.

Refund Requests

If you believe a refund may be appropriate under the exceptions listed above, please contact us within 7 days of purchase.

Refund requests should include:

• your name
• the email used for the purchase
• order confirmation or receipt
• a brief explanation of the issue

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for processing after approval.

Chargebacks

If you experience a problem with your purchase, we encourage you to contact us first so we can resolve the issue.

Initiating a chargeback without first contacting us may delay resolution and may result in revoked access to purchased materials.

EU and UK Customers

If you are located in the European Union or United Kingdom, consumer protection laws may provide a 14-day cooling-off period for certain online purchases.

However, for digital content that is delivered immediately, you acknowledge that by purchasing and accessing the product, you request immediate delivery and waive your right to withdraw once the download or access begins, except where otherwise required by law.

Policy Updates

We may update this Refund Policy from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

Contact

If you have questions about this Refund Policy, please contact:

Front Row Courses & Coaching
[email protected]